Licensed Bar to 3.30am

Reservations:
01332 867 840 or
hello@cardamom-club.com

Terms and Conditions

  • The Cardamom Club Card (“Club Card” & “Executive Card”) is not a store card or a credit card, it is our way of showing our appreciation for your loyalty by rewarding you every time you visit our restaurant and bar.
  • All Club Cards belong to VIP (Derby) Ltd (“VIP Derby”).
  • A holder of a Card is here and after referred to as a ‘Member’.
  • The Cardamom Club loyalty scheme is operated by VIP Derby under which cardholders accumulate points when they visit the Cardamom Club restaurant and champagne bar using their Cardamom Club Card.
  • Cardamom Club Cards must be presented before or when you request your bill and is not valid in conjunction with any other promotion.
  • A Cardamom Club Card will receive five points for every £1 spent at our restaurant and bar, to be redeemed at your leisure within the venue. For example, £100 will earn you 500 points which equates to the value of £5. Points so earned are here and after referred to as “Cardamom Club Points”.
  • A Cardamom Club Executive Card will receive 10 points for every £1 spent at our Restaurant and bar, to be redeemed at your leisure within the venue. For example, £100 will earn you 1000 points which equates to the value of £10.
  • Cardamom Club Executive members are entitled to complimentary conference room hire for one occasion per yearly subscription. This is subject to availability and refreshments will be charged at the rates of our current menu.
  • Cardamom Club Executive members are entitled to a complimentary birthday cake when dining on their birthday. This is subject to availability and requires booking to be made 7 days prior to the event.
  • Cardamom Club Executive members are entitled to complimentary tea and coffee up until 5pm each day. This is only valid to individual Executive Card holders.
  • Cardamom Club Executive members are entitled to one complimentary glass of prosecco per diner when ordering food at the restaurant.
  • To keep track of your points balance please contact a member of the restaurant team who can update you on your earnings.
  • Your Cardamom Club Card is personal to you and points may not be transferred to or from one card to another unless that card has been lost or stolen.
  • You will not receive additional points in respect of any bill paid with Cardamom Club Points.
  • Only points credited to a Cardamom Club Card may be redeemed and points may take 24 hours to be credited after a visit to our restaurant and bar.
  • Cardamom Club Points are only valid upon confirmation that the Member’s Club Card has been activated. Any Cardamom Club points earned in excess of 28 days before the card is activated will be forfeited
  • We are not able to retrospectively add points to your card from visits prior to the date of registration.
  • VIP Derby reserves the right to refuse or revoke any guest membership of the Cardamom Club Scheme. In certain instances where the Member is suspected of abusing the Cardamom Club Scheme that Member’s Cardamom Club Points balance will be forfeited and any unused points will be cancelled.
  • Members will be responsible for any loss or theft of a Cardamom Club Card and should notify VIP (Derby) Ltd, Cardamom Club, The County Ground, Nottingham Road, Derby, DE21 6DA, by telephone 01332 876 840 or by email hello@cardamom-club.com as soon as they become aware of a lost or stolen card.
  • VIP Derby shall not be liable for any unauthorised use of any Cardamom Club Card.
  • Members shall notify VIP Derby of any change of address or other personal details. VIP Derby will not be responsible for any loss of a Cardamom Club Card or Cardamom Club Points resulting from any failure of a Member to notify VIP Derby of such change.
  • The promoter of The Cardamom Club Scheme and owner of each Cardamom Club Card is – VIP (Derby) Ltd., Cardamom Club, Pentagon Island, The County Cricket Ground, Nottingham Road, Derby, DE21 6DA. Contact us on 01332 867840.
  • Cardamom Club membership is only available to persons aged 18 and over.
  • Executive cards are available to members with a fee of £79 per annum.
  • Club Card members can apply for an upgrade to an Executive Card membership at any time. All points accrued to date will be transferred to the new Executive Card when issued.
  • Cardamom Club Card members can only be associated to one membership card at any one time.
  • It is strictly prohibited for a member to join the Cardamom Club scheme more than once to benefit for any privilege. Failure to adhere to these conditions could result in your membership being retracted.
  • It is against our terms and conditions for a member to redeem points from a card other than a card registered in their name. Failure to adhere to this condition could result in your card being terminated.
  • VIP Derby has the right to withdraw, cancel or change the terms of the Cardamom Club Scheme at any time.

 

Data Protection

  • At VIP Derby, we use your personal information to develop and enhance the services we provide to you. We take your privacy seriously and comply with the Data Protection Act 1998. We would like to retain any information provided to us about you, including details of purchases made and the use of any information to offer you products and services that are likely to be of interest to you. If you have given e-mail and mobile telephone details to us, we would like to contact you by e-mail or SMS (text messaging) to provide you with information which may be of interest to you. If you would like to take advantage of these opportunities please select the relevant box on the application form.
  • For the purposes of the Data Protection Act 1998, the data controller in relation to the information you supply is VIP (Derby) Ltd, Company no. 081518143 of Cardamom Club, The County Ground, Nottingham Road, Derby, DE21 6DA. You have the right to ask for a copy of your information (for which we may charge a small fee) and to correct any inaccuracies.
  • You may opt-out of any direct marketing at any time, even if you have previously indicated your consent at some other time, by contacting us at the above address.